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Claims Investigations

Identify and Eliminate Fraud

Special Investigation Units (SIU) prevent fraud from hijacking your claims.

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Fraud

Don't Ignore the Red Flags Waving at You

The truth is, you aren't sure what's true. And that is too much risk for your claim. Fraud has many faces and can be hard to recognize. Sometimes it's not even intentional. Get investigation help and avoid:

Wasting time getting the runaround
Unnecessary financial losses
Inadvertently contributing to crime
Fraud illustration

Special Investigations Unit

This is where you come when you need professional help getting hard to find answers. Verify your claim faster with actionable reporting.

Persistence

Get the evidence you need from the expert patience and tenacity of our professional investigations team. We won't stop until you get what you need.

Accuracy

You can trust the results from investigators that are experienced in being in the right place at the right time. Verify your claim with hard facts.

State-of-the-Art Technology

Resolve your claim faster with the most advanced tools of the trade, manned or unmanned. The information you need can't hide from the best equipment.

Simple or complex - get the answers you need

Investigations for Every Situation

Maybe you have all the information, maybe not. But you have to be sure. SIU work requires persistence, accuracy, and fierce attention to detail.

  • Alive and Well Check
  • AOE-COE Investigation
  • Auto Accident Investigations
  • Claim Verifications
  • Complex Claims Investigation
  • Contestable Death Claims
  • File Reviews/Audits
  • Foreign & Domestic Death
  • Fraud Training
  • Liability Claims
  • Litigation Support
  • Property Claims
  • Recorded Statements
  • Scene Investigation
  • SIU Compliance
  • SIU Designation
  • SIU Investigations
  • Statements/Field Interviews
  • Subrogation
  • Vendor Management
  • Widow Check
  • Witness Canvass

Look at What Our Customers Are Saying

"I am extremely pleased with Ethos turnaround time and the fact that such good information was found on a hospital canvass. All of my future canvasses are going to Ethos Risk Services."

Chris, SIU Investigator

"Everything went well. We love Ethos. We appreciate the effort and the video obtained. Claimant was a police officer and the investigator managed to still get good results."

Barbara A., Insurance Adjuster

"Very speedy turnaround times with optimum results for our claims decision."

Angela, Claims Adjuster

Get Your Investigation Started in 3 Easy Steps

Quality SIU investigations save you time and money, and drastically lower your risk exposure. Having all the facts helps you make informed claim decisions that produce optimal outcomes.

Assign a Case

Tell us about your claim by filling out a simple form at the link below.

Review & Custom Planning

Your claim will be handled based on the details of your unique circumstance. You can expect to hear from us within hours, not days.

Investigator Assignment

One of our nationwide experts will execute the plan and provide real-time reporting so you can keep your claim moving forward.

Frequently Asked Questions

What techniques are used to locate a claimant?

This depends on the claimant and if pretexting is allowed. We run comprehensive database searches for alternate addresses, registered vehicles, driver's license information and property ownership. Our operations team checks social media, criminal/civil searches, property appraiser websites, and vehicle registrations. On files where pretexting is allowed, we also gather information in person and over the phone with neighbors and family members.

What time does a typical surveillance start?

We will normally start a new surveillance at 6 a.m. during the week and 7 a.m. on the weekend. After establishing a pattern of activity, we adjust start times to cover all times of the day.

How long does a surveillance last?

On a typical surveillance, the investigator will conduct surveillance for an 8 hour period. The majority of our surveillance files at Ethos range anywhere from 4 hours to 12 hours.

What are the coverage areas at Ethos Risk Services?

We have nationwide coverage, to include both Hawaii and Alaska. We employ over 1,200 investigators across the country.

Don't Let Fraud Win

Assuming you have all the facts is a risky game. Don't get exposed to those losses, get an investigator on your case and be sure.

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